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Andrews Technology offers companies
looking to have the features and power of an enterprise system
without the need to purchase servers and hire a staff of IT
personnel needed to maintain their system. By having your system
hosted by Andrews Technology, you can ensure that your
software will always be up to date, protected from data loss, and
accessible from any internet location around the world.
Andrews Technology offers multiple
high speed data centers throughout the country. If a location
becomes unavailable, a backup location will be up and running
within moments. This minimizes system downtime. |
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Frequently Asked Questions
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How secure is my data? |
| Andrews
Technology protects your data by using SSL encryption between your
web browser and the server. This layer of security prevents others
from intercepting your web session and reading your employee's
personal data. |
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How is my data
protected from a disaster? |
| Each
server has a Raid 5 configuration with tape backup. Each night
backups are taken from their main data center and transferred to a
second data center to prevent data loss due to hardware failure or
fire. Each data center has spare servers that can be enabled if at
anytime their main server fails to avoid any downtime. |
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When can I access
the NOVAtime system? |
| The
NOVAtime system is available 24 hours a day, 7 days a week. If
there is a need to interrupt service of the NOVAtime system, our
technicians will contact your organization to notify you of any
schedule maintenance or update. |
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How often is the
system updated? |
| New features and improvements
are constantly added to give value to your NOVAtime Time and Attendance
System. Updates are generally introduced quarterly; with new custom
additions added at anytime. |
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How do I access the
NOVAtime System? |
| Any
computer with a valid internet connection and a web browser
(Internet Explorer 6.0 is recommended) can access the NOVAtime
software. Supervisors or employees can login to their respective
versions (Employee Web Services for the employees, Supervisor Web
Services for the supervisors). |
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Do I need an
expensive T1 to use the Hosted version? |
| One of
the features of having your NOVAtime system hosted at our
data centers is avoiding the cost of maintaining and upgrading
expensive equipment. This is also true with your internet
connection. The NOVAtime system will work with a DSL or Cable
modem connection. In some cases where these options are not
available a dial up internet connection will also work (Some
features will be slower on a dialup connection). For field
employees, the NOVAtime system will also work with wireless
cellular internet services. |
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